Agreement to Terms
By accessing or using SignalSecureUSA's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These Terms constitute a legally binding agreement between you and SignalSecureUSA. Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Service Description
Core Services: SignalSecureUSA provides end-to-end encrypted messaging, voice and video calling, file sharing, and related communication services through our mobile and desktop applications.
Security Features: Our services include military-grade encryption, disappearing messages, secure group communications, and compliance features for healthcare and business users.
Platform Availability: Our services are available on iOS, Android, Windows, macOS, and Linux platforms, subject to system requirements and compatibility.
Service Levels: We offer multiple service tiers including Personal (free), Professional, Team, and Enterprise plans with varying features and capabilities.
Account Registration and Eligibility
Age Requirements: You must be at least 13 years old to use our services. Users between 13 and 18 must have parental consent.
Account Creation: You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials.
Verification: We may require verification of your phone number or email address to activate your account and prevent abuse.
One Account Per User: Each user may maintain only one active account. Creating multiple accounts may result in suspension or termination of all accounts.
Acceptable Use Policy
Lawful Use: You agree to use our services only for lawful purposes and in accordance with all applicable laws and regulations.
Prohibited Activities: You may not use our services to transmit illegal content, engage in harassment, distribute malware, or violate the rights of others.
Spam and Abuse: Sending unsolicited messages, creating fake accounts, or attempting to circumvent our security measures is strictly prohibited.
Intellectual Property: You may not use our services to infringe upon the intellectual property rights of others or distribute copyrighted material without permission.
Privacy and Security
End-to-End Encryption: All messages, calls, and files are protected by end-to-end encryption. We cannot access the content of your communications.
Data Protection: We implement industry-standard security measures to protect your information. However, no system is completely secure, and you use our services at your own risk.
User Responsibility: You are responsible for maintaining the security of your devices and account credentials. Report any suspected security breaches immediately.
Privacy Policy: Our collection and use of your information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
Subscription Plans and Billing
Free Services: Our Personal plan is provided free of charge with basic features and limitations as described on our website.
Paid Subscriptions: Professional, Team, and Enterprise plans require payment of applicable fees. Billing occurs monthly or annually as selected.
Payment Terms: All fees are due in advance and non-refundable except as required by law. We accept major credit cards and other payment methods.
Price Changes: We may change our pricing with 30 days' notice. Changes will not affect your current billing cycle.
Intellectual Property Rights
Our Rights: SignalSecureUSA and its licensors own all rights, title, and interest in our services, including all intellectual property rights.
Limited License: We grant you a limited, non-exclusive, non-transferable license to use our services for their intended purpose.
User Content: You retain ownership of content you create and share through our services. You grant us a limited license to transmit and store your content as necessary to provide our services.
Feedback: Any feedback or suggestions you provide about our services may be used by us without compensation or attribution.
Content Moderation and Enforcement
Reporting Violations: Users can report violations of these Terms or illegal content through our reporting mechanisms.
Investigation: We may investigate reported violations and take appropriate action, including account suspension or termination.
Content Removal: We may remove content that violates these Terms or applicable laws, even though we cannot access encrypted content.
Appeals Process: Users may appeal enforcement actions through our support channels. We will review appeals fairly and promptly.
Service Availability and Maintenance
Uptime Commitment: We strive to maintain 99.9% uptime for our services, though we cannot guarantee uninterrupted availability.
Scheduled Maintenance: We may perform scheduled maintenance with advance notice when possible. Emergency maintenance may occur without notice.
Service Interruptions: We are not liable for service interruptions due to factors beyond our control, including internet outages, natural disasters, or third-party failures.
Feature Changes: We may add, modify, or discontinue features with reasonable notice. We will not remove core security features without significant advance notice.
Account Termination
Voluntary Termination: You may terminate your account at any time through your account settings. Upon termination, your data will be deleted according to our Privacy Policy.
Termination for Cause: We may terminate accounts that violate these Terms, engage in illegal activities, or pose security risks to our platform or users.
Effect of Termination: Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.
Data Retention: After account termination, we will delete your data according to our retention policies, except as required by law or for legitimate business purposes.
Disclaimers and Limitations of Liability
Service Disclaimer: Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages.
Maximum Liability: Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.
User Responsibility: You acknowledge that you use our services at your own risk and are responsible for your own actions and content.
Indemnification
User Indemnification: You agree to indemnify and hold harmless SignalSecureUSA from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
Third-Party Claims: You will defend us against any third-party claims related to your content, your use of our services, or your violation of applicable laws.
Cooperation: You agree to cooperate with us in the defense of any claims and to provide reasonable assistance as requested.
Control of Defense: We reserve the right to assume control of the defense of any claim subject to indemnification, at your expense.
Dispute Resolution
Governing Law: These Terms are governed by the laws of the United States and the District of Columbia, without regard to conflict of law principles.
Arbitration: Most disputes will be resolved through binding arbitration rather than court proceedings, except for certain types of claims as specified by law.
Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.
Informal Resolution: Before initiating formal proceedings, you agree to attempt to resolve disputes through our customer support channels.
General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and SignalSecureUSA regarding our services.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Assignment: You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.
Contact Information: For questions about these Terms, contact us at [email protected] or +1-202-555-0147.